Privacy Policy

QuoteLogic (“QuoteLogic,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our services, including our website, our software, and our SMS text messaging program.

1. Information We Collect

We collect information you provide directly to us, including:

• Contact information — name, phone number, email address, and mailing address
• Trial and demo requests — such as the work email you enter when you request a free trial on our website
• Appointment and service information — details about HVAC equipment, service history, appointment times, and quote details
• Communication preferences — including SMS opt-in status

We also collect some information automatically when you visit our website, including:

• Technical information — such as IP address and browser type
• Advertising and referral information — such as the ad, campaign, or search keyword that brought you to our website and the page you first visited, collected through link parameters, cookies, and similar technologies

2. How We Use Your Information

We use your information to:

• Contact you about a free trial or demo you requested
• Confirm and manage appointments
• Send quote details and service updates
• Respond to your questions and support requests
• Measure and improve the effectiveness of our advertising
• Improve our services
• Comply with legal obligations

3. Cookies and Advertising

We use Google Ads to advertise our services. When you visit our website, Google may use cookies and similar technologies to measure whether you arrived from one of our ads and whether you requested a trial. When you submit a form, we may send a hashed (encoded) version of your email address to Google to help measure our ad results; Google does not receive your email address in readable form.

Our website also stores a small record in your browser of how you arrived at our site (such as the ad campaign) so we can tell which ads are working.

You can limit personalized advertising from Google at adssettings.google.com, and you can block or delete cookies through your browser settings. Our website will continue to work if you do.

4. SMS Messaging Program

By opting in to our SMS program, you agree to receive text messages from QuoteLogic related to appointment confirmations and quote details.

Message frequency: Message frequency varies based on your appointments and quotes.

Message and data rates may apply. Standard message and data rates from your mobile carrier may apply to each message sent or received.

Opt-out: You can opt out of SMS messages at any time by replying STOP to any message. You will receive a confirmation message, and no further messages will be sent.

Help: For help, reply HELP to any message, or contact us at dean@hvacquotelogic.com.

5. Mobile Information Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors supporting our services is permitted only for purposes related to the services you have requested (such as delivering the SMS messages themselves through our messaging provider). All other categories of use exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6. How We Share Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate our business — such as website hosting, email delivery, team messaging, our SMS messaging platform, and advertising measurement (Google) — and who are contractually obligated to protect your information
• Legal authorities when required by law, subpoena, or to protect our rights
• Successors in the event of a merger, acquisition, or sale of business assets

7. Data Retention

We keep personal information only for as long as we need it for the purposes described in this policy, such as providing our services and following up on trial requests, or as required by law. When we no longer need it, we delete it or make it anonymous.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your state of residence, you may have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your information
• Opt out of certain uses of your information, including targeted advertising

To exercise these rights, contact us at dean@hvacquotelogic.com. We will not discriminate against you for exercising them.

10. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of our services after changes take effect constitutes acceptance of the updated policy.

12. Contact Us

Questions about this Privacy Policy? Contact us at: