Terms and Conditions Effective Date: September 11, 2026 Welcome to QuoteLogic. These Terms and Conditions ("Terms") govern your use of our services, including our SMS text messaging program. By using our services, you agree to these Terms. 1. About QuoteLogic QuoteLogic provides HVAC quoting and appointment management services. We are located at 2515 Jay Ave, Cleveland, OH 44107. 2. SMS Messaging Program Program Description Our SMS program sends text messages related to appointment confirmations and quote details. Messages are sent by QuoteLogic to phone numbers that have opted in to receive them. Opt-In You may opt in to receive SMS messages by: Providing your mobile phone number and consenting during appointment booking Submitting an online form on our website where SMS consent is requested Verbally consenting during a phone call and confirming via a follow-up message By opting in, you consent to receive SMS messages from QuoteLogic at the mobile number you provided. Consent is not a condition of purchasing any goods or services. Message Frequency Message frequency varies based on your appointments and quote activity. You will typically receive messages when appointments are scheduled, confirmed, updated, or when a quote is prepared for you. Message and Data Rates Message and data rates may apply. Standard message and data rates from your mobile carrier apply to each SMS message sent or received. Check with your carrier for details about your messaging plan. Opt-Out You can cancel the SMS service at any time by replying STOP to any message you receive from us. After you send STOP, we will send you a confirmation message, and no further messages will be sent unless you opt back in. To opt back in, reply START or contact us at dean@hvacquotelogic.com. Help For help with our SMS program, reply HELP to any message, or contact us at: Email: dean@hvacquotelogic.com Address: 2515 Jay Ave, Cleveland, OH 44107 Supported Carriers Our SMS program is available on major US carriers, including AT&T, Verizon Wireless, T-Mobile, Sprint, U.S. Cellular, Boost Mobile, MetroPCS, Cricket, and others. Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your network operator and is not guaranteed. Privacy Your use of our SMS program is also subject to our Privacy Policy, which describes how we collect, use, and protect your information. No mobile information is shared with third parties or affiliates for marketing or promotional purposes. 3. Use of Our Services You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to: Provide false or misleading information Use our services to harass, abuse, or harm another person Interfere with or disrupt our services or servers Attempt to gain unauthorized access to any portion of our services 4. Intellectual Property All content, trademarks, logos, and materials on our website and in our communications are the property of QuoteLogic or its licensors and are protected by intellectual property laws. You may not copy, reproduce, or distribute our content without our prior written permission. 5. Disclaimers Our services are provided "as is" without warranties of any kind, express or implied. We do not warrant that our services will be uninterrupted, error-free, or free from viruses or other harmful components. Quotes provided through our services are estimates based on the information available at the time and are subject to change based on on-site conditions, product availability, and other factors. 6. Limitation of Liability To the maximum extent permitted by law, QuoteLogic and its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services, including but not limited to lost profits, lost data, or business interruption. 7. Indemnification You agree to indemnify and hold harmless QuoteLogic and its officers, employees, and affiliates from any claims, damages, or expenses arising from your violation of these Terms or your use of our services. 8. Governing Law These Terms are governed by the laws of the State of Ohio, without regard to its conflict of laws principles. Any disputes arising from these Terms shall be resolved in the state or federal courts located in Cuyahoga County, Ohio. 9. Changes to These Terms We may update these Terms from time to time. Changes will be posted on this page with a revised effective date. Continued use of our services after changes take effect constitutes acceptance of the updated Terms. 10. Contact Us Questions about these Terms? Contact us at: QuoteLogic Attn: Dean Barker 2515 Jay Ave Cleveland, OH 44107 Email: dean@hvacquotelogic.com