Privacy Policy Effective Date: September 11, 2026 QuoteLogic ("QuoteLogic," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our services, including our website and SMS text messaging program. 1. Information We Collect We collect information you provide directly to us, including: Contact information — name, phone number, email address, and mailing address Appointment and service information — details about HVAC equipment, service history, appointment times, and quote details Communication preferences — including SMS opt-in status Technical information — such as IP address and browser type when you visit our website 2. How We Use Your Information We use your information to: Confirm and manage appointments Send quote details and service updates Respond to your questions and support requests Improve our services Comply with legal obligations 3. SMS Messaging Program By opting in to our SMS program, you agree to receive text messages from QuoteLogic related to appointment confirmations and quote details. Message frequency: Message frequency varies based on your appointments and quotes. Message and data rates may apply. Standard message and data rates from your mobile carrier may apply to each message sent or received. Opt-out: You can opt out of SMS messages at any time by replying STOP to any message. You will receive a confirmation message, and no further messages will be sent. Help: For help, reply HELP to any message, or contact us at dean@hvacquotelogic.com. 4. Mobile Information Sharing No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors supporting our services is permitted only for purposes related to the services you have requested (such as delivering the SMS messages themselves through our messaging provider). All other categories of use exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. 5. How We Share Information We do not sell your personal information. We may share information with: Service providers who help us operate our business (such as our SMS messaging platform) and who are contractually obligated to protect your information Legal authorities when required by law, subpoena, or to protect our rights Successors in the event of a merger, acquisition, or sale of business assets 6. Data Security We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. 7. Your Rights Depending on your state of residence, you may have the right to: Access the personal information we hold about you Request corrections to inaccurate information Request deletion of your information Opt out of certain uses of your information To exercise these rights, contact us at dean@hvacquotelogic.com. 8. Children's Privacy Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. 9. Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of our services after changes take effect constitutes acceptance of the updated policy. 10. Contact Us Questions about this Privacy Policy? Contact us at: QuoteLogic Attn: Dean Barker 2515 Jay Ave Cleveland, OH 44107 Email: dean@hvacquotelogic.com